Microcredentials

Emerging Leaders

Emerging Leaders is a six-session program designed to provide a functional knowledge of effective leadership skills to team members with less than three years of TTUHSC supervisory experience. The program focuses on developing leadership skills such as communication, conflict resolution, managing change and coaching through understanding and practical applications.

Six Dimensions of an Effective Team Leader:
After participating in this session, attendees should be able to:
• Identify six dimensions of an effective team leader
• Determine areas for professional development to improve their effectiveness as a leader
• Create an Action Plan for developing any identified areas needing strengthening
Six Types of Working Genius:
After participating in this session, attendees should be able to:
• Identify the talents they possess
• Recognize where the influence of their working geniuses is most beneficial to the team
• Explain how their areas of working genius and working frustrations impact their leadership ability
Versatile Communication:
After participating in this session, attendees should be able to:
• Identify the four social styles
• Modify their own behavior to reduce relationship tension and communicate more easily and effectively with others
• Describe ….

Resolving Conflict:
After participating in this session, attendees should be able to:
• Identify the five styles of conflict resolution from the Thomas-Kilmann conflict model
• Demonstrate effective problem solving techniques
• Appropriately apply the five styles based on the specific context and the desired outcomes in order to achieve a mutually beneficial solution that maintains positive relationships
Managing Change
After participating in this session, attendees should be able to:
• Describe the relationship between leadership and change
• Learn how to communicate effectively during change
• Explore strategies to empower and engage employees during a time of transition
• Discover how to solve common challenges that teams experience when facing change
Coaching
After participating in this session, attendees should be able to:
• Identify different coaching strategies
• Apply effective coaching strategies to inspire and guide others toward personal and professional growth, enhanced performance and overcoming challenges.

Mastery Requirements:

Emotional Intelligence Foundations

Emotional Intelligence Foundations is designed to help participants understand the benefits of being emotional intelligent in personal and professional settings. The workshop focuses, on foundational principles of emotional intelligence (self-awareness, self-management, social-awareness, relationship management) and practical strategies to enhance your EI improving communication, and relationships.

By the end of the session, participants will be able to define emotional intelligence, recognize and describe their own emotions, apply self-regulation strategies, demonstrate empathy in social interactions, and use emotional intelligence skills to communicate effectively and manage relationships in personal and professional settings.

Self-Awareness
Define emotional intelligence and explain its importance in personal and professional settings.
Recognize personal emotional triggers and describe how they influence decision-making.
Self-Regulation
Explain strategies for managing strong emotions such as stress, frustration, and anger.
Describe techniques for maintaining emotional balance in challenging situations.

Social Awareness
Recognize nonverbal cues and emotional expressions in social interactions.
Explain how cultural differences impact emotional expression and understanding.

Relationship Management
Explain strategies for resolving conflicts in a constructive manner.
Identify ways to build and maintain positive relationships using emotional intelligence.

Mastery Requirements:

Ethical Global Engagement

The Ethical Global Engagement Microcredential affords students the opportunity to participate in a TTUHSC-sponsored International Program while addressing the essential principles and practices necessary for responsible and impactful global engagement. This microcredential emphasizes the critical importance of ensuring short-term experiences in global health (STEGHs) are ethical and rooted in the principles of the Brocher Declaration, including mutual partnership, and accountability when engaging with communities from diverse cultural and socioeconomic contexts.
The Ethical Global Engagement microcredential covers key principles that should guide all global health engagement. It underscores the importance of collaborative relationships, with bidirectional input and learning, ensuring that host communities are defining the conditions of any short-term engagement. It highlights the necessity of sustainable projects that build local capacity, aligning with the host community's health priorities and contributing to the strengthening of local health systems. Additionally, it emphasizes compliance with applicable laws and ethical standards, ensuring that all global health initiatives are conducted with humility, cultural sensitivity, and respect for all involved.
Upon completion of this microcredential, participants will be prepared to engage in future global initiatives ethically and with accountability, fostering positive, sustainable change, and reducing health disparities in the communities they serve.

• Adapt communication strategies for an interprofessional and cross-cultural environment.
• List and evaluate (from your own perspective) the strengths and challenges of the host community’s health care delivery model.
• Discuss how social determinants of health impact the wellbeing of the host community.
• Identify the major causes of morbidity and mortality in the host community.
• Integrate your professional skill set into existing community assets, adapting to the local health system.
• Formulate strategies of engagement that account for culture, community, and individuals.
• Demonstrate integrity, regard, and respect for others in all aspects of professional practice.

Mastery Requirements:

• Complete the Ethics Module available within the International Programs Predeparture Modules and submit the certificate of completion.
• Apply for and successfully complete a TTUHSC­sponsored International Program for Students.
• Complete the TTUHSC International Programs Reflection Guide and download a summary of the responses and activities from the Reflection Guide. Students who complete at least 75% of the Reflection Guide will be deemed eligible.
• Complete a culminating Photo Voice project that visually and narratively demonstrates how participation in the international program met selected learning objectives. The project will be evaluated by the Office of Global Health using a standardized rubric. Students who receive a score of 75 or higher will be deemed eligible.

Foundations in Global Health

The Foundations in Global Health Microcredential equips participants with essential knowledge and skills to engage with global partners and address health global health challenges. Covering critical topics such as socioeconomic status, policy, Cultural Intelligence, ethical engagement, health inequity, and social determinants of health, this microcredential prepares students to make a meaningful impact in diverse global settings.

Discuss how globalization effects health, health systems, and the delivery of healthcare
Describe the implications of social determinants of health on health disparities
Consider ways to adapt clinical or discipline-specific skills and practices to various global settings
Evaluate strategies to address current and future health inequities

Mastery Requirements:

Global Perspectives

In today's diverse healthcare workforce, it is essential for health professionals to demonstrate Emotional and Cultural Intelligence when working with people from varied worldviews and backgrounds. The Global Perspectives Microcredential is designed to equip students and professionals with the skills needed to meet this challenge by encouraging them to broaden and diversify their perspectives, ultimately enhancing their professional competence and proficiency. Through a series of curated lectures, films, panel discussions, and reflective engagement with books and other media, this microcredential encourages learners to critically examine their own beliefs, assumptions, and preferences while gaining insight into the experiences and cultures of others. Reflective activities will challenge learners to thoughtfully consider their own perspectives and the ways in which different cultures and social factors influence health outcomes, fostering a deeper understanding of global citizenship and interconnectedness. Upon completion, participants will have developed a more informed and empathetic global outlook, empowering them to work more effectively in diverse healthcare environments and to contribute meaningfully to a more equitable and sustainable world.

• Demonstrate understanding of self as a global citizen.
• Identify social, environmental, and political determinants of health and their effects on health and wellbeing.
• Identify current issues and trends in global health.

Mastery Requirements:

Leadership for Learners - Building Blocks of Leadership

This micro credential recognizes learners who have received exposure to skills and qualities needed to lead effectively in both academic and professional environments. Through participation in this leadership training, learners will develop key competencies in professionalism, communication, critical conversation, constructive conflict, management and organizational-level mission, vision values. This micro credential provides space for professional and personal growth leading to success in the healthcare marketplace.

Professionalism
• Understand behaviors associated with professionalism
• Recognize the effect of professionalism in the academic and workplace environments
Communication (Versatile Communications)
• Define versatile communication
• Identify the four social styles and four types of human behaviors.
• Differentiate between the four social styles and four types of human behaviors.
• Describe the two dimensions of versatile communication.
• Explore how to modify your social style.
Critical Conversations
• Develop an approach to address crucial conversations that fosters a more productive and positive outcome
Constructive Conflict
• Define conflict and the importance of resolving conflict
• Identify the different types of conflict
• Identify the conflict-handling styles and when to use them
• Create a plan for resolving conflicts in your department or organization
Management (4DX)
• Define effective management
• Explore different management methods
Mission-Vision-Values
• Explore our Values-based culture and the effect on leadership
• Identify organizational mission, vision and values in the search process

Mastery Requirements:

Leadership Foundations

Leadership Foundation is designed to equip participants with essential leadership skills and knowledge, preparing them for leadership roles within their TTUHSC or departments. The program focuses on foundational principles of leadership, personal development, and practical applications, providing a comprehensive introduction to effective leadership practices.

The Leadership Foundation Program aims to develop participants' leadership potential by providing them with the necessary tools, skills, and knowledge to become effective and inspiring leaders. The program emphasizes roles leaders may be required to assume, communication, conflict management and resolution, team-building, and enhancing leadership presence.

Principles of Leadership: The objective is for each participant to understand the foundations of leadership.
• Deduce whether leadership is more nature or nurture
• Summarize key attributes leaders should strive to develop
• Explain the components of Full Range Leadership Development Model

Team Dynamics: The objective is for each participant to evaluate and decide the appropriate leadership skills required to lead their team through each stage of team building.
• Recall the four stages of team building
• Give an illustration of each of the five stages
• Identify three important elements to building positive team dynamics


Leadership Communication: The objective is for each participant to understand the principles of communication that are important to be an effective leader.
• Outline the traits of effective communicators
• List four elements of the communication process
• Categorize the four elements of active listening

Transforming Conflict into Collaboration: The objective is for each participant to understand the importance of turning conflict into collaboration.
• Recognize causes of conflict
• Illustrate the Thomas-Kilmann Conflict model
• Apply the 6 steps when mediating conflict

Feedback Essentials: The objective is for each participant to understand the essential elements when providing feedback.
• Differentiate between supportive and corrective feedback
• Compose steps to be taken when conducting a feedback session
• Describe the Velvet Hammer approach to feedback

Building Your Leadership Prescence: The objective is for each participant to understand the importance of being an influential leader.
• Appraise your leadership acumen
• Validate how you influence others
• Demonstrate qualities of a Servant Leader

Mastery Requirements:

President’s Select Ambassador

This micro credential recognizes learners who have received exposure to skills and qualities needed to lead effectively in both academic and professional environments. Through participation in this leadership training, learners will develop key competencies in professionalism, communication, critical conversation, constructive conflict, management and organizational-level mission, vision values. This micro credential provides space for professional and personal growth leading to success in the healthcare marketplace.

Professionalism
• Understand behaviors associated with professionalism
• Recognize the effect of professionalism in the academic and workplace environments
Communication (Versatile Communications)
• Define versatile communication
• Identify the four social styles and four types of human behaviors.
• Differentiate between the four social styles and four types of human behaviors.
• Describe the two dimensions of versatile communication.
• Explore how to modify your social style.
Myers Briggs Type Indicator
• Learn what self-awareness is and what it is not
• Learning to see personal blocks and opportunities more accurately
Critical Conversations
• Develop an approach to address crucial conversations that fosters a more productive and positive outcome
Constructive Conflict
• Define conflict and the importance of resolving conflict
• Identify the different types of conflict
• Identify the conflict-handling styles and when to use them
• Create a plan for resolving conflicts in your department or organization
Management (4DX)
• Define effective management
• Explore different management methods
Mission-Vision-Values
• Explore our Values-based culture and the effect on leadership
• Identify organizational mission, vision and values in the search process

Mastery Requirements:

TTUHSC Next Level Leader

A self¬-focused program designed to build and refine leadership effectiveness. This program’s length is six months with new cohorts beginning in January and July every year. Program type can be described as intensive; including multiple readings, journaling, and self-reflection. Likely participant profile may be team members who have completed the Emerging Leaders program or are in a current leadership role and have been a supervisor for over three years.

Session 1
• Understand role in TTUHSC organization
• Explore types of organizations, then specifically TTUHSC
• Relate the McKinsey 7-S Framework on the TTUHSC organization
• Learning from other organizational structures
Session 2:
• Learn what self-awareness is and what it is not
• Learning to see personal blocks and opportunities more accurately
• Leaning into learning from others
Session 3
• Explore our Values-based culture and the effect on leadership
• Discover how to be a leader that stays true to character
• How to deal with ethical decisions in the workplace
Session 4:
• Define effective management (to exercise executive, administrative and supervisory direction. “Effective leadership is putting first things first. Effective Management is discipline, carrying it out”)
• Explore different management methods
Session 5:
• Review Crucial Conversations Strategies
• Identifying non-verbal communications
• Effectively communicating a difficult message
• Delivering during impromptu scenarios
Session 6:
• Explore various decision-making methods
- WRAP Model
- OODA Loop
• Discuss 6 questions for better decisions
• Create TTUHSC decision making sweet spot

Mastery Requirements: